Terms & Conditions

By accessing and using TravelWise's website, mobile application, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and TravelWise Inc. ("TravelWise," "we," "us," or "our"). If you do not agree to these Terms, please do not use our services.

TravelWise provides online travel booking services including but not limited to:

• Flight reservations and ticketing
• Hotel and accommodation bookings
• Car rental services
• Travel insurance options
• Vacation packages and tours
• Travel planning and consultation services

We act as an intermediary between you and travel service providers. We do not own, operate, or control the airlines, hotels, car rental companies, or other service providers.

3.1 Booking Process

When you make a booking through our platform, you are entering into a contract with the respective service provider. You must provide accurate and complete information during the booking process.

3.2 Payment Terms

• Payment is required at the time of booking unless otherwise specified
• We accept major credit cards, debit cards, and other payment methods as displayed
• All prices are subject to availability and may change without notice
• Additional fees, taxes, and surcharges may apply

3.3 Confirmation

Booking confirmation will be sent to your registered email address. Please review all details carefully and contact us immediately if there are any discrepancies.

Cancellation policies vary by service provider and booking type. Please review the specific cancellation terms for your booking before confirming your reservation.

Cancellation fees may apply and are determined by the service provider. TravelWise may charge additional processing fees for cancellations and modifications.

As a user of our services, you agree to:

• Provide accurate and truthful information
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations
• Respect the terms and conditions of service providers
• Ensure you have valid travel documents (passport, visa, etc.)
• Arrive at designated locations on time
• Behave respectfully towards service providers and other travelers

TravelWise acts as an intermediary and is not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of service providers.

6.1 Disclaimer

We do not guarantee the accuracy, completeness, or reliability of information provided by third-party service providers. Travel services are subject to weather conditions, mechanical problems, and other factors beyond our control.

6.2 Maximum Liability

Our maximum liability for any claim related to our services shall not exceed the total amount paid by you for the specific booking in question.

All content on our website and mobile application, including text, graphics, logos, images, and software, is the property of TravelWise or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

View our complete Privacy Policy →

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

If you have any questions about these Terms and Conditions, please contact us: